Benchmarking is the ongoing process of measuring your performance against that of competitors. It is a process essential in maintaining and proving best in class status. It supports and allows learning and innovation. It should result in cost reduction and better return on investment.
Human resource management is an increasingly vital part of supply chain operations as shortages of personnel and skills impact service provision. Whilst measuring operational performance is taken for granted in supply chains HR management information is often hard to come by. But knowing if you are spending too much on recruitment, if your staff churn is higher than average, how your salary levels compare, is a key way by which to improve the effectiveness and efficiency of your business.
Analytiqa, the experienced and market analysis and business intelligence agency, in partnership with FireDog Research, have devised and created a new suite of benchmarking tools and services developed specifically to provide key insight and intelligence to HR teams.
Any organisation working in logistics – freight, transport warehousing, distribution and supply chain – can now access a confidential benchmarking toolkit to assist them to identify how their company compares to their peers across a range of key metrics.
The aim of the benchmarking toolkit is to help supply chain operators better evaluate a key internal service function, assisting them to achieve maximum value from their business processes and improve business performance.
Deepening an existing commitment to providing commercially relevant business intelligence and insight to the sector the Managing Director of Analytiqa, Mark O’Bornick said,
“employers will complete a strictly confidential questionnaire and once submitted, our team at Analytiqa will tell them how they fit as a point of reference, with the rest of the supply chain sector. Listening to key voices across the sector and reviewing best in class benchmarks in other sectors, our team developed the benchmarking toolkit. Our aim is to save our customers money by improving their efficiency.”
Employers can also engage Analytiqa to undertake both employee and customer surveys as part of a wider evaluation of HR performance.
Dr Ross Moloney, Managing Director of FireDog Research said
“Knowing how your people and your customers think is key to businesses thriving in the logistics sector. Our team of experts will work to help you identify and overcome challenges inside and outside of your business environment.”
O’Bornick added, “this benchmarking tool kit will allow managers across businesses to reflect on their people strategies, their pay structures, but also their wider resource allocation. From remuneration, to training and recruitment, it will tell managers a great deal about their businesses and will become a crucial management tool”.
Launched on February 10th 2016, employers who sign up for the benchmarking service before April 2016 will be entitled to introductory offers.
Employers interested in learning more about the logistics benchmarking kit and satisfaction survey analysis and want to find out more should contact Analytiqa at firstname.lastname@example.org or call 01707 37 22 11